As BSA technology advances, we know that you might have a lot of questions about "Scouting IT" including online membership, recharter, Scoutbook and internet advancement, and other topics. The NEIC Help Desk is here to answer your questions and point you in the right direction. If you can't find the answer to your question here, contact us using the form at the bottom of the page and someone will reach out to assist you.
My.Scouting: Administration
My.Scouting FAQ: Answers to Common Questions
Adding & Merging Member IDs in My.Scouting
Generate Unit Membership Report in My.Scouting
Using Member Manager in My.Scouting
Entering Unit Camping Data into My.Scouting
Printing Charter Certificates in My.Scouting
Printing Membership Cards in My.Scouting
NEW: Position Manager in My.Scouting (allows Chartered Org Rep and designees to change adult leader roles without a new application!)
How to use the Training Manager in My.Scouting
Position Training Requirements by Position
(For more information on training and updates on future training classes, join the training channel)
My.Scouting: Online Registration System
Using Organization Manager in My.Scouting
Online Application Payment Troubleshooting
Transferring or Adding Adults as Multiples in My.Scouting
National Recharter Page (check for updates)
Scoutbook & Internet Advancement
Troubleshooting Re-Captcha Issues in Internet Advancement 2.0
Scoutbook Single Sign On (SSO) Setup
Transfers from Within NEIC (in SCOUTBOOK. See above for transfers in my.scouting)
Adding Scouts and Leaders to Your Unit
Activating or Resetting Advancement Sync
IHUB tutorials, setup, and notifications*
*if you have gone through the process of setting up notifications outlined in the link above and are still not receiving them, contact us using the form below.
NEIC Program & Event Registration
How to Register for a Council Event from the Calendar
Certificate of Insurance (COI) Request Form
Advancement & Merit Badge Information
Becoming a Merit Badge Counselor (under Merit Badge Counselor Information)
Finding a Merit Badge Counselor (under Merit Badge Counselor Information)
Eagle Advancement Information (under Trail to Eagle)
Looking for a specific document? Check out our Form Library!
Still, need help? Fill out a ticket.